• Questions about our products or quotes
• Support with managing an existing policy
• Share feedback, issues or complaints
• Help with making a claim
• Manage an existing claim
• You can make a claim here
• Support with your BA Exec Club account
• Questions about Avios balances or transactions
• Visit British Airways to get your account info
• If you need emergency assistance
• Claims that are medical emergencies
• Support available 24/7
In the case of emergencies call our 24/7 support line on +44 (0) 1243 975 315
If you have any questions about our claims process, policies or service, visit our support page