If your claim relates to a medical emergency, personal liability or legal costs please contact our 24/7 Emergency Support line on
+44 (0) 1243 975 315
Make sure you have your policy number, personal details, and the details of anyone else claiming on this policy ready, then start your claim here
We'll ask you some questions about what happened and for supporting documents. Read your Policy Document to understand what we'll need from you.
Our team will be in touch on the next steps and to ask for any additional information they might need to process your claim.
In the case of emergencies call our 24/7 support line on +44 (0) 1243 975 315
If you have any questions about our claims process, policies or service, visit our support page