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Cancellation Flex gives you the option to cancel your trip for reasons not covered by your standard cancellation cover, such as changes in financial circumstances or simply not wanting to travel.*
Designed to give you extra freedom, Cancellation Flex lets you claim back up to 70% of your prepaid, non-refundable trip costs.
Cancellation Flex sits along side your standard cancellation cover, which applies for listed reasons such as you or a close family member falling ill.
Applies to trips that:
Are paid for no more than 48 hours before you purchased your travel insurance policy
Are cancelled at least 48 hours before your scheduled departure date
Are booked no more than 12 months in advance and at least 7 days before the scheduled departure time
Cancellation Flex applies to trips cancelled for reasons like money problems, work, childcare, or a change of plans.
With Cancellation Flex, you can get up to 70% back on non-refundable costs spent on hotels, travel and package bookings.*
Get a quoteCancellation Flex is included with our Wanda Plus and single trip Premier policies.
Wanda Plus and Single Trip Premier travel insurance also gives you up to £7,500 per person, per trip of cover for cancellations due to typically insured reasons - like illness to you or your close family.
If your claim relates to a medical emergency, personal liability or legal costs please contact our 24/7 Emergency Support line on +44 (0) 1243 975 315
If it's not an emergency, the easier way to start your claim is online.
More claims information
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In the case of emergencies call our 24/7 support line on +44 (0) 1243 975 315
If you have any questions about our claims process, policies or service, visit our support page
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